Unified End Point Management Technical Engineer - 112023

Location: Austin, Texas, US

Company: Advanced Micro Devices

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What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

Unified End Point Management Technical Engineer - 112023 


THE ROLE
 

AMD is looking for a Unified End Point Management Technical Engineer who will be responsible for architecture, deployment, managing, and troubleshooting our Unified End Point Management solutions for both client systems and mobile devices. This includes but not limited to planning, design, implementation, and management of the platforms, infrastructure, and applications to provide solution architecture guidance in alignment with security updates, patch management, automatic hardware and software inventory tracking, logging, mobile device management, software and OS deployment, workstation remote control options, software license management, and overall remediation of issues. This Engineer will work directly with different departments within IT, Information Security, and our employees to ensure 100% adoption and securing all endpoints (Windows, Mac, IOS, Android), both in and outside of the office.

The person

Description of what type of person would be successful in the role and any characteristics needed. (typically soft skills).

Key responsibilities

  • SCCM/Intune Architecture and Administration – including stagnant device clean up, enrollment troubleshooting, application push through SCCM, and NIST compliance.
  • Windows OS Build Deployment – construct efficient processes for build, capturing and maintaining updates and deployment including BIOS and drive update dependency.
  • Software, Application, and Security distribution – Architect and evolve processes for timely distribution while following current industry practices including package failure troubleshooting, package creation, and device root cause troubleshooting and resolution.
  • Autopilot – with a strong knowledge of Azure Active Directory.
  • JAMF – enrollment, troubleshooting, and policy creation.
  • GPO design and implementation – including NIST.
  • Android and iOS compliance policy enforcement and troubleshooting.
  • AMD Workstation Image Management.
  • Coordinate with worldwide managed service partners.
  • Support critical issues related to above applications and coordinating Application vendors.

Preferred experience

  • Strong knowledge in Intune, SCCM, Azure AD.
  • Strong knowledge in PowerShell/Batch scripting and using command line.
  • Application packaging for deployment with SCCM/Intune.
  • Detailed knowledge of Windows OS and Windows Management Tools.
  • Strong OS and Application troubleshooting.
  • Validation testing for patching/builds applications.
  • Proven experience in building processes and architecting a solid End Point management strategy for secure corporate environment.
  • Strong leadership and project management skills and the ability to work well with others.
  • Strong written and verbal communication skills with the ability to present to all levels of management.
  • Ability and willingness to coach and give training to fellow colleagues and users when required.

Academic credentials

  • B.S. or higher in Computer Engineering or Computer Science is preferred.

Location

Austin, TX or Fort Collins, CO
 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. EOE/MFDV



Requisition Number: 112023

Country: United States State: Texas City: Austin
Job Function: Information Technology


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AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

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