Senior Customer Systems Engineer

Location: Austin, Texas, US

Company: Advanced Micro Devices

Apply now

Apply for Job

What you do at AMD changes everything 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

The Role: 

AMD’s embedded business unit is looking for a technical solutions engineering individual contributor role to develop reference designs showcasing AMD technologies. This person will work closely with core engineering to build differentiated solutions and make sure that the AMD technologies are showcased enabling best performance and all the relevant usage scenarios for the customer product.


The embedded business is a growing business and this role will be highly visible technical execution role with a direct opportunity to impact the customer success and there-of success of embedded business.


The Person:

As a high performance Engineer, you need to tap your solutions mindset and leverage your development experience to build compelling solutions as part of the Systems and Solutions Engineering organization, a customer-facing engineering team. As a Solutions Lead, you will be developing solutions, working closely with core engineering,  enabling customers and partners to realize the full potential of AMDs technologies and working closely with internal and external stakeholders in enhancing and defining existing and new solutions. You will interact with key engineering and management stakeholders as well as AMD’s business team to report progress, align on critical topics and drive action items to closure.


  • This position reports into Director of Customer Systems Engineering and is based out of Austin TX or Santa Clara CA (Qualified candidates from other locations will be considered).


Key Responsibilities:

  • Work closely with Senior Architects, Core Engineering, Marketing and Product Management to define and develop a differentiated and next-generation compelling solution that can be showcased to Tier-1 and premium customers
  • Help Architects do gap-analysis,  paper calculations, benchmarking, rapid prototypes to drive and define a reference solution design.
  • Work with team members and cross functional groups to design and implement the reference solution, working closely across organizations towards cohesive design integration. Implement  and Debug modules as part of larger design with core engineering teams.
  • Lead technical engagements with external strategic partners to help them be successful in building compelling solutions
  • Do POCs, demos or use-case optimizations as needed to win the designs and work with ecosystem partners as needed to provide a complete technical solution to the customer
  • Mentoring, guiding, and directing the team in right way of approaching the problems for most effective and efficient problem solving especially in navigating ambiguous situations.
  • Be expert and drive right solutioning in the crises handling working with other engineering teams to help debug and resolve issues across the stack and solution. Tackle competing priorities and high-pressure situations and strike right balance between right solution in least time.
  • Keep updated with industry trends and provide inputs / recommendations to the roadmap architects and teams.
  • Author technical paper, applications note, blogs for reference solutions, internally as well as externally for NDA customers or public publications. Participate and present in key market technical events.


Minimum Experience:

  • Hands-on development experience in C/C++ and Python in systems programming domains.
  • Debug full stack from application to drivers as part of the solution development process.
  • Experience with Linux and Microsoft Operating Systems, Hypervisors (VMware, QNX, XEN, Hyper-V, etc.) and scripting in Linux environment.


Preferred Experience:

  • System experience from processor to the platform, BIOS, SW/FW, ML and applications
  • Good breadth and depth of systems technical knowledge (x86, SoC, Graphics, Platform-HW, Platform-SW, BIOS/FW, Tools) and being able to connect the dots to develop a solution
  • Good knowledge, customer understanding and proven track record enabling customers in their product development.
  • Team player with passion and hunger to do whatever it takes for business success.
  • Independent professional that works best under broad and general directions and high sense of urgency and drive for results.
  • Ability to align and build consensus among parties working towards the final goal.
  • Software development experience in any of the networking, storage, embedded domains including firmware, driver and codecs development a plus.


Academic Credentials:

  • Engineering degree in Computer Engineering or Computer Science with 5+ years of hands-on experience in systems software development



  • Austin, TX
  • Santa Clara, CA
  • Qualified candidates from other locations will be considered




Requisition Number: 104823 
Country: United States State: Texas City: Austin 
Job Function: Design
Hiring Manager: Shashi Varma Brahmaroutu


AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

Apply now

Apply for Job

Share this Job