Channel Field Applications Engineer (FAE) - Western US (150901)

Location: Calabasas Hills, California, US

Company: Advanced Micro Devices

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What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

Channel Field Applications Engineer (FAE)

 

The Role:

We are looking for our next team member to join the Channel FAE Team to support field engineering engagement with our customers in the US Central and East Coast regions. The focus of this role will be to drive Technical Channel opportunities for the Client and Server market. You will help AMD drive a new era of computing in gaming, workstation, and datacenter. You will be required to engage with the customer(s) and partner(s) as needed, and to demonstrate how AMD technology can support the needs of their business. The FAE in this role will have a special focus on pre-sales activity to support and drive new design activity into different areas of our partner’s business. The FAE in this role will also provide development support activity as opportunities transition from feasibility and design win to development and production phases. Working with the Server Sales Team and the Field Engineering Director, you will be responsible for all aspects of the technical engagement required to support sales and account objectives.

 

The Person:

Does this sound like you? We would love to talk!

  • Proven track record working with channel partners in a technical capacity.
  • Proven track record in CPU and system architecture, client and server benchmarks, and platform enablement
  • Broad technical understanding of CPUs, GPUs, platform architecture, and system design.
  • Excellent problem-solving, time-management, prioritization, and organizational skills, able to lead complex problems, involving multi-disciplined, multi-functional teams and many priorities at once
  • Excellent collaborative skills, and ability to work independently or as part of a team
  • Outstanding oral and written communication skills and demonstrated success in building strong technical relationships (internal: Sales, Marketing, Engineering and external: Channel Partners)
  • Able to lift up to 50 lbs. (racking hardware)

 

Key Responsibilities:

 

Main focus:

  • Develop technical relationships with target customer base
  • Win new AMD opportunities with target customers
  • Pre and Post-sales support of AMD platforms. Including working with end customers to help determine the best platforms for their needs.
  • Drive customer feedback into AMD sales, business unit and engineering teams

 

More day to day will include:

  • Perform technical presentations, training and updates for customers, partners, and prospects.
  • Recreate and Triage issues found in the field to find solutions to partner issues.
  • Provide technical guidance to sales personnel and the customer in the evaluation, design and development of AMD based solutions or other vertical targets as identified by sales leadership.
  • Partner with sales in determining possible application of our products and solutions to meet customer requirements.
  • Align with AMD Sales, Architecture, Development, Business Unit, and other relevant teams as needed to accomplish account goals.
  • Translate customer business issues and requirements into technical solution opportunities/engagements that best demonstrate our product offerings.
  • Keep abreast of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD vs its competitors.
  • Keep up-to-date on relevant competitive solutions and work with internal teams to provide responses where needed
  • Assist with the solution development/architectural design to meet specific customer needs.
  • Analyze customer product solutions and evaluate product performance based on market requirements.
  • Understand and articulate AMD based technology offerings across multiple verticals (e.g. Media and Entertainment, HPC, Gaming)
  • Partner with other AMD and vendor domain specialists to build specific customer solutions.
  • Install and test solutions in-house, as required, to ensure successful deployments and evaluations.
  • Lead technical engagements with customers to support design win opportunities.
  • Provide hands-on, expert-level technical assistance to customer development and software teams.
  • Define, implement, and manage customer evaluations and Proof of Concepts as needed to demonstrate AMD product features and performance.
  • Be a credible authority to channel partners on direct and indirect product capabilities.

 

Preferred Experience:

If this sounds like your background, we should talk.

This team requires a broad set of knowledge from multiple disciplines. We expect our FAEs to be able to create and analyze performance metrics, recreate customer issues, find root causes for technical issues, and be able to relay information to the customer confidently and accurately. This will require knowledge a background in some of these areas:

  • Operating Systems (Windows, Linux)
  • Client Benchmarking (ex. Cinebench, PC Mark, 3D Mark, Aida 64)
  • Server Benchmarking (ex. HPL, STREAM, SPEC CPU, DGEMM)
  • System design (ex. Understanding of RAM speeds and timings, storage options, cooling solutions)
  • Experience with channel partners (ex. System Integrators, VARs, Distributors)
  • Hands on experience building, configuring, and designing desktop and server solutions.
  • Understanding of CPU architecture (ex. NUMA, Chiplets, xGMI)

 

Desired Skills:

  • Experience in server platform architecture and/or platform development experience
  • Understanding of platform development process from concept to production.
  • Proficient in server software ecosystem (ie: OS/Hypervisors, Compilers, Libraries, debug tools, development tools and validation workloads).
  • Knowledgeable in platform firmware features (BIOS, BMC, SMU).
  • Understanding of common workstation or server workloads.
  • Someone with the desire to continuously learn

 

Academic Credentials:

BS or Advanced degree with proven professional experience (degree should be in a Technical field - e.g. Engineering or Computer Science) preferred

 

Location:

San Francisco Bay Area or Southern CA

 

 

 

 

#LI-KH1


Requisition Number: 150901 
Country: United States State: California City: Calabasas Hills 
Job Function: Field Application Engineering/ Field Sup
  

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

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