FAE/ Field Support Manager 1

Location: Bangalore, Karnataka, IN

Company: Advanced Micro Devices

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What you do at AMD changes everything 


At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 


Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

 

Server Field Applications Engineer and Member of Technical Staff

 

For more than 45 years AMD has driven innovation in high-performance computing, graphics, and visualization technologies — the building blocks for gaming, immersive platforms, and the datacenter. Hundreds of millions of consumers, leading Fortune 500 businesses, and cutting-edge scientific research facilities around the world rely on AMD technology daily to improve how they live, work, and play. AMD employees around the world are focused on building great products that push the boundaries of what is possible.

 

At this time, AMD is looking for a highly talented engineer for the exciting role as a Server Field Applications Engineer (FAE) and Member of Technical Staff, supporting the field engineering engagement with our customers in India. Supporting AMD’s Datacenter and Enterprise Business Unit the FAE’s primary focus will be to drive new OEM, channel and partner opportunities for the Datacenter/Server market. The FAE in this position will help AMD drive a new era of computing into the datacenter, by engaging with the customers to demonstrate how AMD technology can be used to address the needs of their business. The FAE is responsible for providing technical support for the targeted account(s) with a special focus on pre-sales and development support activity as opportunities transition from feasibility and design win to development and production phases. This candidate will be accountable to the Server Sales Team and the Field Engineering Director for all aspects of technical engagements required to support sales and account objectives.

 

The primary focus of the FAE will be to:

  • Develop technical relationships with target customer base
  • Win new AMD server opportunities with target customers
  • Convert design wins to volume production solutions
  • Drive customer feedback into AMD sales, business unit and engineering teams

 

This position requires the FAE to have a broad technical understanding of server CPUs, platform architecture and the development process needed to successfully bring a server based product to production. The position may require specialized knowledge of server software environments including Operating systems (Windows, Linux), compilers, benchmarks, system firmware (BIOS, BMC, SMU) and targeted applications that may be used to validate server platforms for the following target markets:

  • Cloud and datacenter computing
  • Data management and analytics (Spark, Oracle, SAP)
  • High Performance Computing (HPL, SPEC, STREAM, OpenMP/MPI)
  • Software Defined Storage (IOMeter, IOZone, HDFS, CEPH)

 

The FAE in this role will:

  • Provide technical assistance to sales personnel and the customer in the evaluation, design and development of AMD based server and/or data center solutions
  • Leverage AMD product portfolio to pursue embedded and/or GPU opportunities as needed
  • Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
  • Perform technical presentations, training and updates for customers, partners and prospects
  • Translate customer business issues and requirements into technical solution opportunities/engagements that best leverage AMD based product offerings
  • Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
  • Assist with the solution development/architectural design to meet specific customer needs
  • Analyze customer product solutions and evaluate product performance based on market requirements
  • Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed
  • Understand and articulate AMD based technology offerings across multiple verticals
  • Partner with other AMD and vendor subject matter experts to build specific customer solutions
  • Install and test solutions in-house, as required, to ensure successful deployments and evaluations
  • Lead technical engagements with customers to support design win opportunities
  • Architect and document technical solutions that are aligned with customer objectives
  • Manage technical scopes, requirements and customer expectations
  • Provide hands-on, expert-level technical assistance to customer development and software teams
  • Design and manage the execution of evaluation plans to ensure a quality solution is delivered
  • Be a credible subject matter expert to OEM on direct and indirect product capabilities.
  • Other related duties as assigned

JOB REQUIREMENTS

  • The preferred candidate should have a combination of relevant academic and professional experience. The minimum qualifications associated with this position are BS with 8+ years of experience, or advanced degree with 6+ years of experience. Degree should be technology related bachelor's degree or other technical discipline (e.g. Engineering or Computer Science) or equivalent combination of training and experience. Requires knowledge in one or more of the following areas: CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement. At least 5 years of server platform architecture and/or platform development experience
  • Must demonstrate excellent problem solving skills and the ability to manage complex problems involving multi-disciplined, cross-functional teams
  • Must demonstrate firm understanding of platform development process from concept to production
  • Must be well versed in server software ecosystem in one or more areas including OS/Hypervisors, Compilers, Libraries, debug tools, development tools and validation workloads
  • Must be knowledgeable in platform firmware features (BIOS, BMC, SMU)
  • Good hands on and working knowledge of server hardware ecosystem at the node, rack and datacenter level
  • Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure
  • Experience with virtualization technology and one or more hypervisor solutions
  • Physical requirement: must be able to lift up to 50 lbs. (racking hardware)
  • This position requires an individual with excellent organizational and communication skills with a good balance of hardware, architecture and software expertise. The successful candidate must demonstrate both the ability to work independently as well as part of a team. They must also demonstrate good time management skills and the ability to manage multiple priorities. Strong internal (Sales, Marketing, Engineering) and external (OEM) relationships are required and the candidate must demonstrate a history of success in developing and maintaining technical relationships.
  • Must be a team player with excellent collaborative skills and superior written and oral communication skills

 



Requisition Number: 75546 
Country: India State: Karnataka City: Bangalore 
Job Function: [[customString7]] 

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