FAE/ Field Support Manager 2

Location: Delhi, Delhi, IN

Company: Advanced Micro Devices

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What you do at AMD changes everything 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.


The Solutions Architect (SA) in this position will help AMD drive a new era of computing for servers and workstations, by engaging with the end customers to demonstrate how AMD technology can be used to address the needs of their business. The SA is responsible for providing technical support for the targeted end customer accounts in the India region with a special focus on pre-sales and development support activity as opportunities transition from opportunity to deployment. This role will focus on technical support for large end customers in India.  This candidate will be accountable to the Global leader for the SA organization, as well as the regional business leader.  The SA is also responsible for engaging the server and workstation ecosystem but partnering with the regional OEM leads, as well as hardware/software/OS partners as needed.  Most be proficient in managing, optimizing, and troubleshooting common datacenter applications and workloads on AMD hardware with priority end customers.


The primary focus of the Solutions Architect will be to:

  • Develop technical relationships with target end customer accounts and OEM partners in India
  • Win new server opportunities by working with OEMs and end customers by establishing technical solutions based on AMD technology
  • Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
  • Improve AMD’s ability to support customers by driving feedback into AMD BU and engineering teams


This position requires the SA to have a broad technical understanding of server CPUs and workstation GPUs, platform architecture and the development process needed to successfully win server and workstation opportunities with end customers. The position may require specialized knowledge of server and workstation software environments including Operating systems (Windows, Linux), compilers, drivers, benchmarks, and targeted applications that may be used to validate server and workstation platforms for the following target markets:

  • Cloud and datacenter computing
  • Telecommunications platforms, certifications, and workloads
  • Applications in energy, petrochemicals, natural gas
  • Data management and analytics (Spark, Oracle, SAP)
  • High Performance Computing (HPL, SPEC, STREAM, OpenMP/MPI)
  • Software Defined Storage (IOMeter, IOZone, HDFS, CEPH)
  • Virtualized Desktop Interface (VDI)
  • Computer Aided Design (CAD)
  • Machine Learning and Machine Intelligence


The SA in this role will:

  • Provide technical assistance to sales personnel and the end customer in the evaluation, design, certifications, and development of AMD based server solutions
  • Support platform certifications for telecommunications solutions
  • Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
  • Perform technical presentations, training and updates for OEM, partners and prospects
  • Translate customer business issues and requirements into technical solution opportunities/engagements that best leverage AMD based product offerings
  • Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
  • Assist with the solution development/architectural design to meet specific customer needs
  • Analyze OEM product solutions and evaluate product performance based on customer needs
  • Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed
  • Articulate AMD based technology offerings across multiple verticals
  • Partner with other AMD and vendor subject matter experts to build specific customer solutions
  • Install and test solutions in-house, as required, to ensure successful deployments and evaluations
  • Lead technical design sessions; architect and document technical solutions that are aligned with OEM objectives
  • Manage technical scopes, requirements and OEM expectations
  • Provide hands-on, expert-level technical assistance to end customer development and software teams
  • Design and manage the execution of evaluation plans to ensure a quality solution is delivered
  • Be a credible subject matter expert to end customer on direct and indirect product capabilities.
  • Other related duties as assigned





  • The preferred candidate should have a combination of relevant academic and professional experience. The minimum qualifications associated with this position are BS with 10+ years of experience, or advanced degree with 8+ years of experience. Degree should be technology related bachelor's degree or other technical discipline (e.g. Engineering or Computer Science) or equivalent combination of training and experience. Requires knowledge in one or more of the following areas: CPU and server system architecture, server benchmarks, GPU computing, and server platform enablement. At least 5 years of system architecture and/or platform development experience
  • Must demonstrate excellent problem solving skills and the ability to manage complex problems involving multi-disciplined, cross-functional teams
  • Must demonstrate firm understanding of platform development process from concept to production
  • Must be well versed in server software ecosystem in one or more areas including OS/Hypervisors, Compilers, Libraries, debug tools, development tools, workstation SW applications, and validation workloads
  • Good hands on and working knowledge of server hardware ecosystem at the node, rack and datacenter level
  • Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure
  • Experience with virtualization technology and one or more hypervisor solutions
  • Strong knowledge of Linux and Windows based server operating systems is required
  • Physical requirement: must be able to lift up to 50 lbs. (racking hardware)
  • This position requires an individual with excellent organizational and communication skills with a good balance of hardware, architecture and software expertise. The successful candidate must demonstrate both the ability to work independently as well as part of a team. They must also demonstrate good time management skills and the ability to manage multiple priorities. Strong internal (Sales, Marketing, Engineering) and external (OEM) relationships are required and the candidate must demonstrate a history of success in developing and maintaining technical relationships.
  • Must be a team player with excellent collaborative skills and superior written and oral communication skills



Requisition Number: 107204 
Country/Region/Location: India State/Province: Delhi City: Delhi 
Job Function: 
Field Application Engineering/ Field Sup  

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