Network Engineer 1

Location: Hyderabad, Telangana, IN

Company: Advanced Micro Devices

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What you do at AMD changes everything 


At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 


Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

 

Network Engineer– L1 – Job Description


Position Requirements

  • Bachelor’s degree in technology or any other bachelor’s degree
  • Enterprise / Telecom Network infrastructure relevant experience.
  • Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
  • Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
  • Excellent interpersonal skills needed to work with various levels of technical staff members
  • Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines
  • Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines
  • Self-motivated, constructive and positive attitude.
  • Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
  • Experience as a Network Administrator & hands-on experience in the above areas will be an added advantage

 

 

Skills:

  • Remote Network monitoring and ticket queue management
  • Knowledge on network monitoring for Large Data Centers, Large WAN/Network environment
  • Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
  • Knowledge/experience on network device administration (Cisco, Juniper, F5 BigIP, Riverbed, Wireless, Fiber optic skills, MPLS/WAN/LAN management)
  • Knowledge/experience with inter-network routing architectures, and the underlying network security technologies
  • Recognize the importance of customer focus and/or of serving the needs of the end user
  • Productivity Tools: Word, Excel, PowerPoint & Visio.

 

Certifications

 

  • CCNA/CCNP Certification would be an added advantage.

 

Responsibilities

  • 24x7 Remote Network Monitoring & Management
  • Own the networking issues connecting and supporting the corporate and shared network environment
  • Processing the queue of managed support tickets
  • Perform basic troubleshooting of issues alerted by the monitoring system, update the tickets with up-to-date details and a summary.
  • Provide 1st level technical support on network related issues.
  • Coordinate and work with the vendors for WAN/Internet link issues/flaps.
  • Manage and maintain vendor scheduled maintenances
  • Provide hardware support & maintenance for all networking components
  • Manage existing and new networking solutions, including monitoring the network stability and uptime.
  • Escalate any critical issues/incidents identified via proactive monitoring to the L2 team for more detailed investigation.
  • Responding and documenting outages and circuits down through incident reporting.
  • Responsible for ensuring back up is performed in accordance to business/department guidelines
  • Provide monthly reporting on agreed Key Performance Indicators.
  • Change control
  • Update existing network documentation to make sure they are accurate and relevant for current network operational support
  • Involve in SNMP Network management
  • Monitor event logs and services to be proactive in identifying potential issues
  • Prepare Trend Analysis based on link Usage and Hardware Utilization (CPU, Memory, ports, etc.,)
  • Attend scheduled network change calls impacting the network monitoring
  • Shift Handover and Shift Updates.

 

 

* External Job Description External Job Description Required.


Network Engineer– L2 – Job Description


Position Requirements

  • Bachelor’s degree in technology or any other bachelor’s degree
  • Enterprise / Telecom Network infrastructure relevant experience.
  • Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
  • Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
  • Excellent interpersonal skills needed to work with various levels of technical staff members
  • Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines
  • Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines
  • Self-motivated, constructive and positive attitude.
  • Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
  • Experience as a Network Administrator & hands-on experience in the above areas will be an added advantage

 

 

Skills:

  • Remote Network monitoring and ticket queue management
  • Knowledge on network monitoring for Large Data Centers, Large WAN/Network environment
  • Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
  • Knowledge/experience on network device administration (Cisco, Juniper, F5 BigIP, Riverbed, Wireless, Fiber optic skills, MPLS/WAN/LAN management)
  • Knowledge/experience with inter-network routing architectures, and the underlying network security technologies
  • Recognize the importance of customer focus and/or of serving the needs of the end user
  • Productivity Tools: Word, Excel, PowerPoint & Visio.

 

Certifications

 

  • CCNA/CCNP Certification would be an added advantage.

 

Responsibilities

  • 24x7 Remote Network Monitoring & Management
  • Own the networking issues connecting and supporting the corporate and shared network environment
  • Processing the queue of managed support tickets
  • Perform basic troubleshooting of issues alerted by the monitoring system, update the tickets with up-to-date details and a summary.
  • Provide 1st level technical support on network related issues.
  • Coordinate and work with the vendors for WAN/Internet link issues/flaps.
  • Manage and maintain vendor scheduled maintenances
  • Provide hardware support & maintenance for all networking components
  • Manage existing and new networking solutions, including monitoring the network stability and uptime.
  • Escalate any critical issues/incidents identified via proactive monitoring to the L2 team for more detailed investigation.
  • Responding and documenting outages and circuits down through incident reporting.
  • Responsible for ensuring back up is performed in accordance to business/department guidelines
  • Provide monthly reporting on agreed Key Performance Indicators.
  • Change control
  • Update existing network documentation to make sure they are accurate and relevant for current network operational support
  • Involve in SNMP Network management
  • Monitor event logs and services to be proactive in identifying potential issues
  • Prepare Trend Analysis based on link Usage and Hardware Utilization (CPU, Memory, ports, etc.,)
  • Attend scheduled network change calls impacting the network monitoring
  • Shift Handover and Shift Updates.

 

 


Network Engineer– L2 – Job Description


Position Requirements

  • Bachelor’s degree in technology or any other bachelor’s degree
  • Enterprise / Telecom Network infrastructure relevant experience.
  • Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
  • Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
  • Excellent interpersonal skills needed to work with various levels of technical staff members
  • Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines
  • Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines
  • Self-motivated, constructive and positive attitude.
  • Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
  • Experience as a Network Administrator & hands-on experience in the above areas will be an added advantage

 

 

Skills:

  • Remote Network monitoring and ticket queue management
  • Knowledge on network monitoring for Large Data Centers, Large WAN/Network environment
  • Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
  • Knowledge/experience on network device administration (Cisco, Juniper, F5 BigIP, Riverbed, Wireless, Fiber optic skills, MPLS/WAN/LAN management)
  • Knowledge/experience with inter-network routing architectures, and the underlying network security technologies
  • Recognize the importance of customer focus and/or of serving the needs of the end user
  • Productivity Tools: Word, Excel, PowerPoint & Visio.

 

Certifications

 

  • CCNA/CCNP Certification would be an added advantage.

 

Responsibilities

  • 24x7 Remote Network Monitoring & Management
  • Own the networking issues connecting and supporting the corporate and shared network environment
  • Processing the queue of managed support tickets
  • Perform basic troubleshooting of issues alerted by the monitoring system, update the tickets with up-to-date details and a summary.
  • Provide 1st level technical support on network related issues.
  • Coordinate and work with the vendors for WAN/Internet link issues/flaps.
  • Manage and maintain vendor scheduled maintenances
  • Provide hardware support & maintenance for all networking components
  • Manage existing and new networking solutions, including monitoring the network stability and uptime.
  • Escalate any critical issues/incidents identified via proactive monitoring to the L2 team for more detailed investigation.
  • Responding and documenting outages and circuits down through incident reporting.
  • Responsible for ensuring back up is performed in accordance to business/department guidelines
  • Provide monthly reporting on agreed Key Performance Indicators.
  • Change control
  • Update existing network documentation to make sure they are accurate and relevant for current network operational support
  • Involve in SNMP Network management
  • Monitor event logs and services to be proactive in identifying potential issues
  • Prepare Trend Analysis based on link Usage and Hardware Utilization (CPU, Memory, ports, etc.,)
  • Attend scheduled network change calls impacting the network monitoring
  • Shift Handover and Shift Updates.



Requisition Number: 75597 
Country: India State: Telangana City: Hyderabad 
Job Function: [[customString7]] 

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