Sr. Software Applications Engineer - 82122

Location: Markham, Ontario, CA

Company: Advanced Micro Devices

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What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
 

 

 

Senior Software Application Engineer

 

THE ROLE:

The ideal candidate will bring broad knowledge/experience of discrete graphics cards, laptops, and servers, operating systems, programming and triaging/debugging of software issues.  Such a candidate will have a good verbal/communication skills.  Primary responsibility includes triaging and debugging software issues in a complex computing environment, as part of a customer engineering organization. 

 

THE PERSON:

It’s a startup like environment as the team is small and still growing, our team members will get a chance to do a bit of everything. The ideal candidate should be versatile from assembling systems to investigating into the source codes. Leadership skills to host meetings and drive issues to resolution. Able to communicate and work optimally with different teams across AMD. Most importantly, the candidate is open minded and not afraid to step out of their comfort zone.

 

KEY RESPONSIBILITIES:

  • Support HP 3rd Line Support (3LS) which is located in Houston, Texas
  • Support workstation product line for HP and Dell
  • Partner with Graphics AEs located in Austin, Texas
  • 25% travel is required to Austin, Texas
  • Work with Field Application Engineers to provide technical software support
  • Reproduce and triage software desktop and notebook issues
  • Work with software developers to investigate, root cause, and solve defects
  • Maintain an inventory of desktops and notebooks

 

PREFERRED EXPERIENCE:

  • 3 to 5 years of experience in Application Engineering
  • 3 to 5 years of experience in a customer facing role
  • Knowledge/experience in Windows/Linux, Programming (eg Python, C), SW tools, Testing, Benchmarks, Workloads
  • Good verbal/written communication skills
  • Knowledge/experience of Ryzen CPU, Ryzen Mobile, Radeon Graphics is a plus

 

ACADEMIC CREDENTIALS:

  • BS or MS in Computer Science, Computer Engineering or Electrical Engineering required

Location:

Markham, Ontario, Canada

#LI-PU1



Requisition Number: 82122 
Country: Canada State: Ontario City: Markham 
Job Function:Design
 

 

AMD is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Any applicant who requires accommodation should contact AskHR@amd.com.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.

 

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