HPC Applications debug and support engineer

Location: Austin, Texas, US

Company: Advanced Micro Devices

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What you do at AMD changes everything 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

HPC Applications Software Debug and Support Engineer


AMD is looking for a highly talented High-Performance Computing Customer Debug and Applications Engineer to join our Datacenter GPU Customer Engineering team to help key customers debug, deploy and troubleshoot High-Performance Computing applications on their servers running AMD GPU accelerators (MI CDNA products).  In this role you will be responsible for working closely with key customers, field application teams, and internal stakeholders to ensure prompt resolution of issues reported by customers and enable them to seamlessly adopt and deploy ROCm (Radeon Open Compute)-based applications on their data centers. You will work closely with top technology companies delivering breakthrough products in the cloud, enterprise, and HPC. This job requires strong technical capability, a good understanding of GPGPU computing technologies, and highly effective communication skills to debug systems-level issues from firmware level to applications level, working together as a team to resolve them to the satisfaction of our customers.  In this role, you will work seamlessly across internal development teams and our customers during critical issue escalations and drive issues to closure in time to meet key product milestones.



  • Experience working with compilers and debuggers, containers (docker, singularity), build tools (Git, CMake etc.), building open source applications for Linux flavors Ubuntu, CentOS/RHEL and SLES.
  • Good knowledge of GPGPU computing, server and GPU system architecture, Firmware (example, BIOS) settings, boot process, and BMC for hardware monitoring and management.
  • Good understanding and experience working in Linux environment.
  • Good ability to communicate technical results clearly and accurately, and drive issues to successful closure.
  • Excellent team player
  • Good oral and written communication capability.


Preferred experience:

  • Experience working in sustaining or customer escalations on enterprise products.
  • Good System Debug skills with an understanding of interfaces and interactions between layers from firmware to applications level..
  • Good understanding of I/O Virtualization, PCI-Express.
  • Experience with performance benchmarking and analysis



Bachelor's Engineering degree in Electrical Engineering, Computer Engineering, Computer Science with 2+ years experience, or equivalent work experience.



Santa Clara, CA or Austin, TX




Requisition Number: 151001 
Country: United States State: Texas City: Austin 
Job Function: Design

Benefits offered are described here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

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