Customers Operations Business Analyst

Location: Singapore, Singapore, SG

Company: Advanced Micro Devices

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What you do at AMD changes everything 


At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 


Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

 

We are looking for a motivated, self-driven, flexible and passionate individual to join our Customer Operations team as a Business Systems Analyst.

 

This role requires working closely with many departments through the organization including, but not limited to: Customer Management, Order Management, Supply Chain Planning, Finance, Shipping, B2B, Operations Business Systems and IT.

 

Key responsibilities include, but not limited to, the following: 

  • Understand the end to end Customer Operations (CO) function and the business flows to drive for continuous system/process improvements
  • Actively participate/lead brainstorming/working sessions with CO team and internal CO IT, to configure/develop technical solution/functional design for system/process enhancement or project initiatives
  • Perform data extraction (using SQL), reports generation for business analysis and decision making
  • Work closely with Business Users and OBS/IT to drive problem/issue resolution and solution delivery
  • Gather business requirements from users, document business requirements, prepare test plan and  test scripts effectively and efficiently
  • Design, develop and implement solutions where feasible and to ensure solution delivered meets business requirements and is bug free
  • Be available to support day to day business activities as and when required
  •  

The successful incumbent should possess the following:

  • Bachelor/Master degree in information systems, supply chain management, operations research, statistics, or related field
  • 1-4 years of relevant experience
  • Willingness to learn both functional, technical and business skills
  • Excellent interpersonal and communications skills
  • Strong business acumen, ability and willingness to derive business intelligence from data
  • Demonstrate strong analytical, problem-solving skills with prior experience of troubleshooting/problem solving
  • Must be able to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues
  • Working knowledge in database query language (PL/SQL), data analysis tools (Excel Macros, Tableau, Apex), and supply chain applications (Oracle, SAP) is highly valued.

 

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Requisition Number: 154606 
Country/Region/Location: Singapore State/Province: Singapore City: Singapore 
Job Function: 
Supply Chain  

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