Customer Engagement Architect

Location: Taipei, Taiwan, TW

Company: Advanced Micro Devices

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What you do at AMD changes everything 
 

At AMD, we push the boundaries of what is possible.  We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center. 
 

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results.  It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world.   If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

CUSTOMER ENGAGEMENT ARCHITECT

 

THE PERSON:

  • Strong communication skills and ability to work within a multicultural and global team based in different worldwide locations
  • Good written communication skills, excellent documentation, and presentation skills
  • Acting as a technical liaison between customer and AMD teams to ensure “best-in-class” products
  • Ability to understand complex technical problems
  • Ability to work independently with minimal supervision

AMD's environment is fast-paced, results-oriented and built upon a legion of forward-thinking people with a passion for winning technology. This is an extraordinary opportunity to work in an outstanding company like AMD - Join us!

 

KEY RESPONSIBILITIES:

  • Improve the validation coverage on system features and system components
    • Familiar with customer’s feature requirements corresponding validation plan to enhance AMD’s test and validation scope.
    • Work with AMD internal to co-define next-generation reference design to make reference design closer to customers’ needs.            
  • Take the initiative in the design document and tool shifting left
    • Work with both customers and AMD internal to enhance existing tools and enabling new tools.
    • Work with both customers and AMD internal for design document enabling, improvement, planning, tracking, and make escalation if needed.
  • Lead platform feature NUDD (New Unique Difficult Different) assessment
    • Drive customer enablement plan and execution including documentation, workshop, validation, leading platform identification, and etc.
    • Based on customer project schedule and situation to provide mitigation plan and corresponding triggering condition(s) and date(s).
  • Support system component AVL sanity check for selected OEM projects
    • Drive customer and corresponding AMD sales team to remove unsuitable components and replaced with AMD suggested.
    • Work with AMD sales teams for the AVL exception approval if needed.

 

PREFERRED EXPERIENCE:

  • 1.5+ years of experience in client platform architecture and design.
  • Knowledge of Microsoft Office and Visual Basic for Applications.
  • Previous experience as a Validation/Testing Engineer in OEM or ODM is highly preferred.
  • Previous experience as Architect or System Engineer in OEM or ODM preferred.
  • Previous experience in providing technical training or workshop to both internal and external customers preferred.
  • Previous experience in engineering program management is preferred.

 

ACADEMIC CREDENTIALS:

  • Bachelor's or above Degree in EE, CS, or equivalent field.

 

LOCATION:

Taipei, Taiwan

 

#LI-MC1



Requisition Number: 112562 
Job Function: Design  

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

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